1. Scope of This Policy

This Policy applies to information collected through our website, forms, email communications, newsletter subscriptions, client login features, analytics tools, and service-related interactions. Client projects may also be governed by separate proposals, statements of work, data processing terms, confidentiality terms, or service agreements.

2. Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, company name, mailing address, and similar business contact details.
• Inquiry and project information: service interests, project details, business goals, requirements, uploaded or shared content, and communications with us.
• Newsletter information: email address and subscription preferences.
• Client account information: login credentials, authentication records, and account-related information used to provide secure access to client features.
• Technical and usage information: IP address, browser type, device information, operating system, pages viewed, links clicked, referring pages, approximate location derived from technical data, and site interaction data.
• Payment and billing information: billing contact details, invoice information, payment status, and related business records. We do not intentionally collect full payment card numbers through our website forms.
• Service data: information you provide or make available to us so we can deliver consulting, design, development, AI, analytics, content, accessibility, commerce, CMS, or support services.

3. Information We Ask You Not to Send

Please do not submit sensitive personal information through our website forms unless we specifically request it through a secure, approved channel. This includes Social Security numbers, government identifiers, full payment card numbers, health information, biometric data, precise geolocation, passwords for third-party systems, or confidential information that you are not authorized to share.

4. How We Collect Information

We collect information in several ways:

• Directly from you when you submit a contact form, subscribe to updates, log in, email us, call us, or work with us on a project.
• Automatically through cookies, analytics scripts, server logs, embedded content, and similar technologies.
• From service providers that support hosting, forms, authentication, analytics, email, security, project delivery, or business operations.
• From clients and business partners when they provide project materials, system access, content, data, or user information needed for a service engagement.

5. How We Use Information

We use information to:

• Respond to inquiries and communicate with you.
• Evaluate, propose, provide, and support our services.
• Operate, secure, maintain, and improve our website.
• Process newsletter subscriptions and send requested updates.
• Provide client login and account-related functionality.
• Analyze website traffic, performance, and content engagement.
• Plan, deliver, test, and support client projects.
• Maintain business records, invoices, and legal documentation.
• Protect against fraud, abuse, unauthorized access, and security incidents.
• Comply with legal, regulatory, contractual, and accounting obligations.

6. AI-Assisted Workflows

Some services may use AI-assisted tools for research, drafting, analysis, coding, design exploration, content operations, automation, support, or workflow improvement. When AI tools are used in client work, we aim to limit inputs to information that is relevant to the task, apply appropriate human review, and follow any project-specific confidentiality, security, or data handling terms. Clients should not provide regulated, highly sensitive, or restricted data for AI-assisted processing unless a written agreement specifically authorizes that use.

7. Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, prevent spam, and support embedded services.

• Essential technologies: support basic site functionality, forms, security, and client login.
• Analytics technologies: help us understand traffic, pages viewed, referral sources, device types, and user interactions. We currently use Google Analytics only if you choose to allow analytics cookies.
• Embedded content: third-party embeds such as Google Maps may collect information according to the provider's own privacy practices.

You can accept, reject, or update analytics cookie choices through the cookie banner or the Cookie Preferences link in our website footer. You can also control cookies through your browser settings and learn about the Google Analytics browser add-on at tools.google.com/dlpage/gaoptout. Blocking cookies may affect some site features.

8. How We Share Information

We do not sell personal information for money. We may share information with the following categories of recipients when needed for the purposes described in this Policy:

• Hosting and form providers, including Netlify, for website hosting, form submissions, and spam prevention.
• Authentication and database providers,including Supabase, for client login and account features.
• Analytics and embedded service providers,including Google Analytics and Google Maps.
• Email and communication providers used to respond to inquiries, send newsletters, and manage business communications.
• Professional service providers such as legal, accounting, security, insurance, and business operations advisors.
• Project vendors and platform providers when needed to deliver agreed services, such as hosting, CMS, commerce, AI, search, analytics, design, or development platforms.
• Legal or safety recipients if disclosure is required by law, subpoena, court order, government request, or to protect rights, safety, security, and property.
• Business transfer recipients if we are involved in a merger, acquisition, financing, restructuring, or sale of assets.

9. Client Project Data

When we process information on behalf of a client, the client may be the data controller or business responsible for that information, and Fullermotion may act as a service provider, contractor, or processor. In those cases, we handle project data according to the applicable client agreement, instructions, and data protection terms.

10. Legal Bases for International Users

If privacy laws such as the GDPR or UK GDPR apply to your information, our legal bases may include consent, performance of a contract, legitimate interests, compliance with legal obligations, and protection of rights or security. Our legitimate interests may include operating our website, responding to business inquiries, improving services, securing systems, marketing our services to business contacts, and delivering client work.

11. State Privacy Rights

Depending on where you live and whether a particular privacy law applies, you may have rights to request access to personal information, correction, deletion, portability, restriction, objection, opt-out of certain processing, or non-discrimination for exercising privacy rights. California residents may have rights under the CCPA, as amended, if the law applies to a given processing activity.

To make a privacy request, use our contact form. We may need to verify your identity before responding. We will not discriminate against you for exercising privacy rights.

12. Marketing Choices

You may unsubscribe from marketing emails by using the unsubscribe instructions in the email or by contacting us. Even if you opt out of marketing, we may still send transactional or service-related messages, such as responses to inquiries, project communications, invoices, security notices, and account messages.

13. Data Retention

We keep information for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law. Typical retention periods may vary:

• Contact inquiries may be retained for up to three years after the last meaningful interaction.
• Newsletter records may be retained until you unsubscribe or ask us to delete them, subject to suppression-list needs.
• Client account and project records may be retained for the duration of the engagement and as needed for support, business, tax, legal, audit, or dispute-resolution purposes.
• Analytics data is retained according to the settings and retention controls of the analytics tools we use.

14. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

15. International Transfers

Fullermotion is based in the United States. If you access our website or work with us from outside the United States, your information may be processed in the United States and other countries where we or our service providers operate. These countries may have privacy laws that differ from those in your location.

16. Children's Privacy

Our website and services are intended for business audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

17. Do Not Track and Preference Signals

Some browsers transmit "Do Not Track" or similar signals. Because there is not a uniform industry standard for responding to those signals, our website does not currently respond to them automatically. If legally required to recognize a specific universal opt-out mechanism, we will update our practices and this Policy accordingly.

18. Third-Party Websites

Our website may link to third-party websites, platforms, and resources. We are not responsible for the privacy practices, content, or security of third-party sites. Please review their privacy policies before providing information to them.

19. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. If changes are material, we may provide additional notice when appropriate.

20. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us:

Fullermotion LLC
Contact form: Submit a request
Phone: (888) 996-0453
Address: 130 West Liberty Drive #200, Wheaton, IL 60187